The people
who never sleep.
Behind MDR Detect™ is the Security Special Service Team: 24/7 expert-led incident response with no escalators and no handoffs. When something fires, a specialist is already acting.
Someone always has your back
The GSOC covers every shift, every time zone. No coverage gaps, no waiting for someone to come back online.
Response starts immediately
When a detection fires, the team is already acting on it. No ticket queue, no escalation chain to climb first.
Expertise you can't hire
Multi-vendor certified, Zero Trust trained specialists. The depth you need, built into the service instead of onto your payroll.
Screened. Trained. On shift.
The Security Special Service Team is a cultivated capability, not a staffing model. Every analyst meets the same bar and follows the same playbooks, so your protection never depends on one person.
The best, screened
Analysts are certified across major vendor stacks and tested on real attack scenarios before they ever touch your environment.
- Multi-vendor certified
- Live attack-scenario screening
- Zero Trust methodology tested
Every action logged in AUXO™
Every incident is a case, every action is recorded. No black boxes and no single-person dependencies.
- AUXO™ case management
- Shift briefing every handoff
- Runbooks tuned to you
IR credits that accumulate
MDR Detect™ includes 20 incident-response credits a month, valid 12 months and accumulating, so capacity is there when you need it.
- 20 IR credits per month
- Valid 12 months, accumulating
- No per-incident surprise billing
The Team, Answered
What is the Security Special Service Team?
The Security Special Service Team is the group of certified analysts behind MDR Detect™, providing 24/7 expert-led incident response with no escalators and no handoffs between shifts.
Is coverage really 24/7 with no handoffs?
Yes. The Global SOC covers every shift across 3 regions on a follow-the-sun model, so there is no coverage gap and no waiting for someone to come back online.
What are IR credits and how do they work?
MDR Detect™ includes 20 incident-response credits every month. They are valid for 12 months and accumulate, so capacity is there when you need it instead of being billed per incident.
How are analysts screened and trained?
Analysts are certified across major vendor stacks and tested on real attack scenarios before they ever touch your environment, all following Zero Trust methodology.
How is every incident tracked?
Every incident is logged as a case in AUXO™, with a shift briefing at every handoff and runbooks tuned to your environment, so nothing depends on a single person's memory.
Meet the team
Talk to a Zero Trust Expert about how the GSOC fits your environment.